Terms and Conditions

Effective Date: Sep 9, 2018

Last Updated: Feb 21, 2025

Welcome to ElineBox.com, a platform operated by ElinePro Corporation, located in Elgin, Illinois, USA. By accessing or using our website, application, services, or related tools, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully before using the platform.

1. Definitions

“We,” “our,” “us,” refer to ElinePro Corporation / ElineBox.com.

“You,” “your,” refers to the visitor, customer, subscriber, or user of the platform.

“Platform” means ElineBox.com and all associated services, software, tools, dashboards, and content.

“Marketplace Accounts” refer to third-party marketplace accounts connected by users to the platform.

2. Platform Description

ElineBox.com is a multi-channel e-commerce management platform designed to help sellers manage inventory, listings, orders, shipping workflows, and authorized team access across supported marketplace channels.

Platform features may include:

• Synchronization of product listings and inventory between accounts on the same marketplace channel
• Centralized order visibility and management
• Shipping label generation with integrated shipping rates
• Multi-channel listing creation and publishing tools
• Multi-user account access management
• Additional automation and operational management features

We reserve the right to modify, expand, limit, or discontinue any platform feature at any time without prior notice.

3. Eligibility to Use the Platform

You must be at least 18 years old.

You agree to provide accurate registration and account information.

You must use the platform in compliance with all applicable local, state, federal, and international laws and marketplace policies.

4. Account Registration and Security

You may be required to create an account to access certain features.

You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

You agree to notify us immediately of any unauthorized use or suspected security breach.

We reserve the right to suspend or terminate accounts that violate these Terms or pose a security or operational risk.

5. Marketplace Account Connections

The platform allows users to connect third-party marketplace accounts for management and synchronization purposes.

You acknowledge and agree that:

• You are authorized to connect and manage the marketplace accounts you add to the platform
• Marketplace platforms operate independently from ElineBox.com
• We are not responsible for third-party marketplace outages, policy changes, API limitations, suspensions, restrictions, or account actions

Users remain solely responsible for compliance with all marketplace terms and policies.

6. Data Synchronization and Automation

Our platform may automatically synchronize inventory, listings, order information, pricing, or related data between connected accounts and marketplaces.

While we strive for accuracy and reliability, we do not guarantee uninterrupted synchronization or error-free operation.

You acknowledge that marketplace API delays, outages, conflicts, or third-party limitations may impact synchronization results.

Users are responsible for reviewing and verifying synchronized data.

7. Shipping Label Services

The platform may provide shipping label generation and shipping rate calculation features through supported carriers or third-party integrations.

Shipping estimates, rates, delivery times, and carrier services are provided by third parties and may change without notice.

We are not responsible for carrier delays, shipping losses, address errors, customs issues, or delivery failures.

8. Subscription Fees and Billing

Certain features or services may require a paid subscription.

All pricing is listed in U.S. Dollars (USD) unless otherwise stated.

Subscription fees may be billed monthly, annually, or under other billing structures presented during signup.

Failure to pay subscription fees may result in restricted access or account suspension.

We reserve the right to modify pricing or subscription plans at any time.

9. Acceptable Use Policy

You agree not to use the platform:

• For fraudulent, deceptive, or unlawful activities
• To violate marketplace rules or intellectual property rights
• To distribute malicious code, spam, or harmful content
• To interfere with platform operations or security
• To gain unauthorized access to accounts, systems, or data

Violations may result in immediate suspension or permanent termination of access.

10. Multi-User Access and Permissions

The platform may allow account owners to grant limited access to authorized users or team members.

Account owners are solely responsible for:

• Managing access permissions
• Monitoring team activity
• Revoking access when necessary
• Any actions performed by authorized users under their organization or account

11. Intellectual Property Rights

All platform content, software, branding, logos, graphics, designs, and related materials are the intellectual property of ElinePro Corporation or its licensors.

You may not reproduce, modify, distribute, reverse engineer, or exploit any part of the platform without prior written permission.

12. Service Availability

We strive to maintain reliable platform availability but do not guarantee uninterrupted access.

Maintenance, technical issues, updates, third-party outages, or circumstances beyond our control may temporarily affect platform functionality.

We reserve the right to suspend or discontinue services at any time.

13. Disclaimer of Warranties

The platform and all services are provided “as is” and “as available” without warranties of any kind, whether express or implied.

We do not guarantee:

• Continuous uptime or availability
• Error-free operation
• Compatibility with all marketplace systems
• Accuracy of third-party data
• Business results, sales increases, or operational outcomes

14. Limitation of Liability

To the maximum extent permitted by law, ElinePro Corporation shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Marketplace account suspensions or restrictions
• Synchronization errors or automation failures
• Third-party carrier or marketplace issues

Maximum liability shall not exceed the amount paid by you to the platform during the previous 12 months.

15. Privacy Policy

We respect your privacy. Please review our Privacy Policy to understand how we collect, use, process, and protect your information.

16. Third-Party Services and Integrations

The platform may integrate with third-party marketplaces, carriers, APIs, payment processors, or external services.

We are not responsible for the content, policies, availability, or actions of third-party providers.

17. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Illinois.

Any disputes shall be resolved exclusively in the state or federal courts located in Kane County or Cook County, Illinois.

By using the platform, you consent to this jurisdiction.

18. Force Majeure

We are not responsible for delays, interruptions, or failures resulting from causes beyond our reasonable control, including but not limited to:

• Natural disasters
• Internet or hosting failures
• Marketplace API outages
• Labor disputes
• Cybersecurity incidents
• Government actions
• Infrastructure disruptions

19. Modifications to Terms

We reserve the right to update or modify these Terms at any time.

Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.

20. Contact Us

Email: infoelinepro@gmail.com
Phone: (312) 889-4584
Address: 1435 Holmes Rd, Elgin, IL 60123
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM CST